All payments for work orders requiring insurance, must leave a deposit before the work begins. Any amendments to the work commissioned, are to be detailed via text message or e-mail with a clear price for work & materials.
Any work being commissioned more than a day in advance, in a borough outside of Manhattan, must leave a deposit. We understand emergencies do arise, and New York City is a busy metropolis, but we do have a schedule to keep. We also must honor, not only the customers time, but our own. When you leave a deposit with us, no one else get's the time you've commissioned us for. Any and all deposits for work are non-refundable.
Any work being done, that does not require insurance, and does not leave a deposit, will be paid in full, up front, before the work begins.
If you schedule with us without a deposit (for non-insured work), the time you set is tentative, within a 1 hour window. We have arrived at an unnumbered amount of locations to perform work within 1 & 1/2 hours of the call.
If you book work in advance, and leave a deposit, we assess the time it
takes to complete your project (& or the project we're on), factor
in travel time, and give you an exact time we will be there. The deposit option is for customers on a tight schedule. Your time is more valuable than your money.
We can provide you with an invoice. The prices on our website only reflect cash payments (credit card payments are at 4%). Any prices shown here do not
reflect the final cost of a project, including deposits, if and when a
customer takes advantage of the discounts that we offer through Facebook, Twitter, our Events specials (located to the right), or discounts on our website, or promotions we have on other platforms on the internet.
Yes. We can work with a budget.
Our Insured work will not be subject to any Events special unless specified in detail on the Events page. This applies to work orders under $500.00, even if the work order is under $500.00, & subsequently goes over $499.99 because of the 4% credit card fee. If any of the previous statement applies to the work we're being commissioned to do, the event special or discount we offer will not apply.
No free estimates with in home/on location assessments in office spaces, residences, or apartments requiring insurance. 9 times out of 10, over the past 8 or 9 years, we didn't need to see the work before we arrived to assess what needed to be done. We would be able to give a quote, not an estimate, but a direct quote based on the information we were provided. We will continue to have text messaged pictures, or text detailing what needs to be done, as well as e-mails, and links to websites, to determine what the project will entail, before we arrive.
All work orders commissioned, must establish that all materials needed for the job to be performed, are at the location when we arrive. We bring screws/anchors/tools/ourselves. Any missing parts (from an opened box or an open box item/second hand/previously used own item), are your responsibility*. Work commissioned under these circumstances, will be charged half of the full payment for the completed job, if we cannot perform the work.
*If the manufacturer did not include them, we will ONLY charge you to find/locate the correct part, in addition to the cost of the part. The fee for finding/locating the correct part is between $10.00 and $50.00, which depends on the size/price of the part.
$40.00 per hour rate for restaurants/bars/offices* (*furniture assembly only) for 1 person only. We offer flat rates for restaurants/bars/offices/salon's/etc, as well. 4 hour minimum per man (when you hire 2 or more men the rate is $35.00 per hour. 3 men or more it goes to $30.00 per hour. This can be applied to home based businesses who need Ikea furniture assembly). Mounting anything we're hired to assemble carries a separate charge. No discounts available for this service. Payments made via credit card incur a 4% fee for hourly rates.
Check & Credit Card Payment (detailed in full)
We also take deposits for work via PayPal, and if you book more than 2 days in advance you have to leave a deposit (ie: work commissioned on 1/1/13 to be performed 1/3/13 must leave a deposit on 1/1/13) Deposit amount depends on the size of the project (ie: $150.00 work order will leave a $20.00 deposit) You do NOT have to have a PayPal account to leave a deposit. All you have to have is a credit or debit card or bank account. That's it. Deposits & Payments paid via PayPal/Credit card also carry a 4% charge, even when being paid separately, no exceptions.
The New York City handyman for you has different payment options available too (Our PayPal seal is official and is tied to our bank account as verification. Our 7 year track record with PayPal is flawless):
Home businesses may pay by check (Check must have home business/company/corp letterhead/address).AllCheck & Credit Card payments incur a 4% fee in addition to the full payment for services rendered. We do accept payroll checks, unless they are issued in advance and are part of the agreed upon work order.
Square payment's not accepted Friday-Sunday
Service Charges & Payment Methods:
No Checks accepted on the weekends. No electronic Checks or E-checks accepted whatsoever. If payments do not go through immediately, before the work begins, work order is rescinded & charged 35% of the final cost.
All insured work orders, and work orders made with credit/debit card will be video documented, before, during, and after work is completed.
*We've had service request as far out as California for last minute work in an office during the holidays. If the company you're calling for/from doesn't have payroll checks/petty cash/credit card (or PayPal) available for immediate or advanced payment, we cannot assist you.
We can provide paper receipts for all work orders, upon partial or full payment of our services or confirm it via business e-mail (at our discretion). Payment by Corporate Check/Cash/Money order/Credit-Debit Card Only. Corporate Payroll checks accepted. No Personal Checks whatsoever.